Customer MessagingDemo data
Sending locked for testing
JL

Jordan Lee

Demo Customer — Texas · Routed through Wave TX

Wave team:Eddie
Today

Hi Jordan—your Wave installation is scheduled for Tuesday at 10:00 AM. Reply here if anything changes. Reply STOP to opt out.

Wave Automation · 4:30 PM · Delivered

Yes, Tuesday at 10 works for us.

Jordan Lee · 4:42 PM
Replying fromWave TX number• Logged to HubSpot
0/1,000 · STOP/HELP handled automatically

FORWARD EXACT MESSAGE

Forward to Tech

Customer context

The customer’s text is forwarded unchanged. Installer phone numbers remain private.

INTERNAL PARTICIPANT

Add Tech

The technician joins this Wave workspace conversation. The customer still receives normal one-to-one SMS and never sees employee phone numbers.